Privacy Policy

Enactable Pty Ltd (ACN 700 764 156)

Enactable Pty Ltd (ACN 700 764 156) (EPL or EnactOS) is committed to respecting the privacy of your personal information. This Privacy Policy explains our policy for dealing with personal information that we collect through the following channels (here and after, the Collection Channels):

Our online properties (here and after, each a "Website"), including our Services — the EnactOS Video web application and EnactOS Video mobile phone application.
Our websites, including but not limited to enactable.ai, enactosvideo.com and enactos.video.
Any related EPL or client website, social media page, internal website, intranet and any EPL or EnactOS mobile or tablet applications.
Personal information provided to us by our clients and customers, and personal information collected by us on behalf of our clients and customers as a result of the provision of professional services.
Any other means through which an individual provides personal information to EPL and its clients, including either physically or electronically.

You may contact us with any queries you may have in respect of this Privacy Policy or your personal information by contacting EPL's privacy officer via email: enquiries@enactable.ai

Personal Information Protection is Important to EPL

EPL is committed to safeguarding personal privacy. We recognise that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, EPL will only collect and use personal information as set out below.
Throughout this Privacy Policy, we refer to your 'personal information', which means information which identifies you as an individual or which renders you reasonably identifiable. Your full name, mobile telephone number, email address and workplace contact details are examples of information which may constitute personal information. Personal information may also include information we may collect about your individual preferences.
EPL has developed and implemented its Privacy Policy with respect to personal information to reflect world best practice on privacy policies. These principles meet and exceed the requirements of the Privacy Act 1988 (Cth) (as amended) and the 13 Australian Privacy Principles.
In order to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice. We will post any changes to this Privacy Policy on our Websites, so we encourage you to check this Privacy Policy from time to time.
In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain Collection Channels. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will prevail.

Anonymity and Pseudonymity

Where practicable, we will allow you to deal with us on an anonymous or pseudonymous basis. If this is practicable, our Collection Channels will seek information in this way. However, where it is not practicable for the purposes for which information is collected, we will seek the information identified below.

Kinds of Personal Information that EPL Collects and Holds

Personal information that may be requested or collected by us includes:

Contact information such as your full name, telephone number, mobile telephone number, current and valid email address.
More detailed contact preferences.
Information about your experience with our products or services or third party products or services listed on a Website. This information is requested in order to tailor our subsequent communications to you and continuously improve our products and services.
The contact details of third parties. If you are asked to provide details about other people, please ensure that these individuals are happy for their details to be given to EPL and used for the purposes set out in this policy (which may include using their details for marketing purposes).
Any other personal information which you directly provide to EPL. Where you provide us with such unsolicited personal information, we will retain this information where it falls within our primary purposes for collection of personal information (as stated in this Privacy Policy).
Any other personal information requested or required by a Collection Channel.

Sensitive Information

We will only collect sensitive information with your consent. Where you provide us with any sensitive information (including, but not limited to, information about your racial or ethnic origin, religious affiliation, political opinions, sexual orientation and/or medical history) we will only use this information for the purposes stated on the Collection Channel.

How We Collect and Hold Personal Information

EPL will only collect or monitor any personal information about you with your consent including as provided in this Privacy Policy or if it is otherwise lawful to do so. The only personal information collected by us is what has been provided to us in accordance with this Privacy Policy or has been provided to us lawfully by third parties, including our clients and customers.

Active Information Collection

Personal information may be collected (and combined) via our Collection Channels if you:
- Have previously provided us with personal information prior to this Privacy Policy coming into effect, either directly from you personally or via a third party, including our clients.
- Sign up and/or register to become a member of any Collection Channel, or provide your details to us or our clients via any Collection Channel.
- Subscribe to any newsletters, updates, alerts or news and media releases, or request launch or event information or information about our products or services.
- Complete and submit any forms or surveys to us or our clients, either physically or electronically.
- Conspicuously publish or provide on request your personal information to EPL.
- Contact us or our clients directly in person or via any medium including mail, telephone, social media and commercial electronic messages (SMS, MMS, IM and email).
- Participate in any competitions, offers, promotions or marketing activities.
- Interact with a Website for a specific purpose or browse a Website generally.
Personal information is requested in order to facilitate or provide you with certain content, products or services and information about such content, products or services. No one is obligated to provide personal information. However, failure to do so may result in EPL or its clients being unable to facilitate or provide you with certain content, products or services.
We may also obtain your personal information from legitimate third party sources including list brokers, referral agents, our clients and other data providers or organisations that share data in circumstances where it is lawful and/or you have given permission for them to do so.

Children

Personal information will not be collected by any person who is known by EPL to be under the age of fifteen (15) without the consent of a parent or legal guardian. Persons under age fifteen (15) may only use our Web applications and Mobile applications with the involvement and consent of a parent or legal guardian.

Passive Information Collection

As with many commercial websites, EPL and its clients may also collect information which tells us about visitors to our Websites. For example, we may collect information about the date, time and duration of visits and which pages of a Website are most commonly accessed. This information is generally not linked to the identity of visitors, except where a Website is accessed via links in an email we have sent or where we are able to uniquely identify the device or user accessing a Website.
As you navigate through our Websites, certain information can be passively collected using various technologies, such as Unique Device Identifiers (UDI), cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to the Website you are browsing some of this information, such as the URL of the website you just came from, the Internet Protocol (IP) address, the UDI (if applicable) and the browser version your device is currently using. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of a Website might not work without cookies.
Our Websites may use and combine such passively collected information from various third party sources to provide better service to Website visitors and users, customise a Website based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve a Website for your use.
For more information about cookies and how you can opt out, you can visit: youronlinechoices.com.au

Purposes for Which EPL Collects, Holds, Uses and Discloses Personal Information

Personal information collected will be collected, used and/or disclosed for the following primary purposes:
- For the purposes for which it was collected (as advised in this Privacy Policy).
- For the purposes stated in a privacy collection statement on a particular Collection Channel.
- To maintain the functionality of a Website, including the provision of information to you relating to the content available on the Website.
- To fulfil obligations in respect of any contract between you and EPL or you and one of our clients.
- To send you any technical, administrative or legal notices important to our Websites and services generally.
- To provide you with information about your transactions, content, services and products, to provide direct marketing materials, events, special offers, competitions and promotions.
- To maintain our relationship with you.
- To render services related to EPL.
- To undertake recruitment for EPL.
- To respond to customer enquiries.
- To improve Website and system administration.
- To obtain opinions or comments about products and/or services and to conduct other research and development.
- To record statistical data for marketing analysis and to conduct market research.
- To share personal information with EPL group companies, our promotional partners and other trusted third parties in the manner described below.
- To contact you regarding submissions of content and information you have submitted for use within the EPL system.
For the purposes described above, personal information may be shared with EPL group companies, EPL promotional partners, EPL clients and other trusted third parties either in Australia or any other territory or country where the EPL service is available. Failure to provide personal information may result in EPL or its clients being unable to provide you with certain content, information or product information.
In order to operate a Website or deliver a service, personal information may also be shared with EPL group companies, selected service providers and/or other trusted third parties. These companies may have access to personal information if needed to perform functions such as data storage, fulfilling orders, conducting market research, assisting with promotions and surveys, and providing technical services for our Websites.
EPL recognises the trust with which you provide personal information, and except as stated in this Privacy Policy, such information will not be used or disclosed for any other purposes without consent. However, EPL reserves the right to use or disclose any information, including personal information, as needed to satisfy any law, regulation or legal request, to protect the rights or property of EPL, or to cooperate in any law enforcement investigation.

Contact by EPL

EPL group companies (and their directors, servants and agents), EPL promotional partners or trusted third parties either in Australia or any other territory or country where the EPL service is available may contact you via telephone, SMS, MMS, IM, email, post or any other form of electronic, emerging, digital or conventional communications channel using the information provided in order to contact you in respect of the primary purposes for collection of personal information as stated above.
EPL does not send advertising or marketing information without obtaining prior consent. If you receive communications from EPL which you do not wish to receive, you may remove your name from the database by utilising the functional unsubscribe facility (if the communication is via commercial electronic message) or by contacting EPL via email: enquiries@enactable.ai. Please allow 30 days for this request to be processed.
Despite removing your name from the database from receiving future advertising and marketing information, EPL may send you non-commercial "Administrative Emails" relating to a EPL user account, including administrative and transaction confirmations, requests and inquiries or information about a particular EPL user account.

Your Right of Access

You have the right to access and review your personal information that may be recorded on a EPL database. Information may be reviewed by contacting the EPL privacy officer via email: enquiries@enactable.ai. Please allow 30 days for this request to be processed.

Changing and Deleting the Information We Have About You

Information contained on the database may be amended, or your preferences for contact from us changed, by contacting EPL's privacy officer via email: enquiries@enactable.ai. Please allow 30 days for this request to be processed.
In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in EPL and its clients being unable to facilitate or provide you with information about certain transactions or provide certain content, goods or services.
We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this policy.

Storage and Security of Personal Information

EPL will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate, up to date, complete and relevant. The information is stored on secure servers that are protected in controlled facilities. This service may be performed on our behalf and data may be hosted by our selected data storage providers. In some cases these facilities may be overseas.

Disclosure of Personal Information to Overseas Recipients

In some cases, EPL may disclose your personal information to overseas recipients. EPL employees, data processors and other trusted third parties are obliged to respect the confidentiality of any personal information held by EPL. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. EPL will not be held responsible for events arising from unauthorised access to personal information.

EPL and Links to Other Websites

Our Websites may, from time to time, contain links to the websites of other organisations which may be of interest to you. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the third party website. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements. EPL is not responsible, nor does it accept any liability, for the conduct of companies linked to our Websites.

Related EPL Websites

All Websites operated by EPL will adhere to this Privacy Policy. The policies on the Websites of some members of EPL group may vary, however, because of local customs, practices or laws.

Sale of the Company

If EPL merges with, or is acquired by, another company, or sells all or a portion of its assets, your personal information may be disclosed to our advisers and any prospective purchaser's adviser, and may be among the assets transferred. However, personal information will always remain subject to this Privacy Policy.

Problems or Queries

If you have any questions about our Privacy Policy, or any problems or complaints about how we have collected, used, stored, handled and/or disclosed your personal information, please contact our privacy officer via email: enquiries@enactable.ai. Please allow 30 days for this request to be processed. If you do not receive a satisfactory response from EPL within 30 days, you may refer your query, problem or complaint to the Office of the Australian Information Commissioner.